“The sole reason we exist is to serve the citizens of Tomball.”
When I first came here as Chief of Police for the Tomball Police Department I found this motto on the webpage, on the letterhead, and almost everywhere one could look. Shortly after I got here' I began to realize that this is not just another one of those catch phrases that sounds good and doesn’t really have any effect on the organization. As I sat through roll calls, visited individually with members of the Department, and most importantly, visited with citizens of the community, I came to realize the men and women of TPD not only believe this slogan, but are committed to exemplifying it in every encounter with the community. As I moved through the community meeting with citizens, business leaders and community leaders, I am constantly provided with examples of how much the community respects and appreciates TPD because some officer or dispatcher took the time to help solve a problem, provide a calming voice in an emergency or just took the time to listen. I have watched as TPD officers apprehended armed robbers, patiently talked with someone having mental health issues, consoled victims involved in major accidents or excitedly provided tours to a large crowd of fourth grade students. I have watched as dispatchers went that extra mile to help find a missing elderly person, calmly dispatched officers during a pursuit and a robbery response all while still answering someone’s questions who needed assistance and patiently listened to a senior citizen’s problem, even though it did not involve police department action. Down-time for dispatch was to help decorate the Christmas tree so it would be ready in time for the pictures to be taken for Shop With A Cop.
I haven’t been a member of this Department for very long, but in the time I have been here, the men and women of the Tomball Police Department have certainly convinced me that “The sole reason we exist is to serve the citizens of Tomball.”