By ordinance, all alarms, burglar and fire are required to be registered annually.
The Tomball False Alarm Reduction Program was created to reduce the number of false alarms that require a response from the Police and Fire Departments.
The false alarm program is administrated by the City of Tomball utilizing a third-party vendor called Cry Wolf, to monitor registration and facilitate the billing process. The Fire Marshal is the local administrator for this program.
What is a false alarm?
The Tomball alarm ordinance defines a false alarm notification as: "an alarm notification to the police or fire department resulting in a finding by the responding officer or fire officer or subsequent investigation by the City, that there is no evidence of actual or attempted unauthorized intrusion, robbery, attempted robbery, or other illegal activity or the presence of fire."
How do I get a copy of my Alarm Permit?
A paper permit, emblem or decal is not issued or required to show proof of a registered alarm. An account number is issued for each alarm registered, this serves as "proof of registration".
How do can I appeal a False Alarm charge?
The alarm user may appeal an assessment of a false alarm fee or permit suspension to the alarm administrator by setting forth in writing the reasons for the appeal within thirty (30) days of the date of the notice sent.
Be sure to include your name, the alarm location, date of the false alarm, your permit number, reasons for the appeal and any supporting evidence.
The alarm administrator shall render a decision in writing. The appellant will be notified by mail of the decision rendered.