Effective November 1, 2021, the City of Tomball will be implementing a new policy for credit card payment processing. A 3% convenience fee will be assessed on Visa, MasterCard, and American Express payments for all services; this fee will also be applied to credit card draft payments. Please note, our offices will still accept cash, check money orders, and bank draft payments. These methods of payment do not incur a convenience fee. To enroll your utility account in our bank draft program, please contact our Customer Service office at (281)290-1450.