Water Meter Replacement Program

The City of Tomball has started a meter conversion project for all of its residential and commercial water utility customers. The company Aqua-Metric was chosen to replace outdated meters with upgraded meters as part of an Advanced Metering Infrastructure (AMI) project which will upgrade and modernize the City’s water billing infrastructure.

Project Timeline

Aqua-Metric and City crews will begin work in July 2023. Installation is expected to take 12 months, as the City replaces almost 5,000 meters throughout the City’s water utility system. The table below provides the most up-to-date information regarding upcoming neighborhood replacements. 

Raleigh CreekComplete
Reserve at Spring LakeComplete
Ulrich Road  (North of Zion Road)Complete
Zion Road (Ulrich to E. Hufsmith)Complete
Neal DriveComplete
William Juergens DriveComplete
Tomball HillsIn Progress

What to Expect

Aqua-Metric employees will be properly identified with their company logo on their vehicles and uniforms. Aqua-Metric employees will not have to enter homes at any time to perform work. In most cases, the work will be performed Monday through Friday, from 7 a.m. to 7 p.m. There may be some work performed on Saturday. City of Tomball employees will be with Aqua-Metric crews during most of the project. 

Replacing a meter will involve going onto the property of our water utility customers to remove the current meter serving the property and replacing it with a new AMI meter. The installation typically takes less than 30 minutes for each location, during which time the water to the property will be temporarily turned off. 

Water utility customers will receive a door hanger notifying them that their water meter has been changed or if the water meter could not be changed due to various issues, like a locked fence or loose animal.

If you have any questions, please contact City of Tomball Customer Service at customerservice@tomballtx.gov or (281) 290-1450.

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