Show All Answers

1. Who do I call if I have questions about my City utility (water, sewer, gas and garbage) bill?

Please call the City of Tomball Utility billing at (281) 290-1400 or visit the Public Works office at 501 James St., Tomball, TX 77375.

2. Does the City of Tomball have a place to dispose of household hazardous waste?

No, the City of Tomball does not have a facility for disposal of household hazardous waste. Harris County offers a household hazardous waste disposal facility, with appointment-only drop-off scheduling. For more information, visit the Harris County Engineering Department HHW Facility website.

3. How do I report a streetlight that is out or never turns off?

The City of Tomball will report it to Centerpoint for you. Call the City of Tomball utility billing at (281) 290-1400. Please have the pole number, and/or the nearest address available.

4. How do I report a pothole?

Please call (281) 290-1400. Please provide your name, address and daytime telephone number.

5. When is my street swept?

Please call (281) 290-1400. Please provide your name, address and daytime telephone number and a representative will find your street sweeping day.

6. How do I report a raised sidewalk, curb, etc.?

Please call (281) 290-1400. Please provide the address, nearest cross street, your name and daytime telephone number.

7. How do I report a traffic signal problem/issue?

The City of Tomball does not repair/maintain traffic signals. The Texas Department of Transportation and Harris County Precinct 4 processes all repair requests on traffic signals. Please call (281)290-1400 and the City of Tomball will report the issue for you.

8. How do I request tree trimming/pruning, report a fallen tree or limb, or report a leaning tree?

Please call (281) 290-1400. You will need to provide the address, nearest cross street, your name and daytime telephone number. This service is only provided if the tree is not on private property.

9. There is a dead animal in the road, who do I call?

If the dead animal is on private property, it is the landowner’s responsibility. If the dead animal is on public property, call (281) 290-1400. When calling after regular business hours, please call the Tomball Police Department’s non-emergency number at (281) 351-5451 so that a call duty technician can be dispatched to your location.

10. Can I reserve a City Park for a party?

Yes. Please call (281) 290-1400. Scheduling of the park pavilions is done on a “first come, first served" basis. For more information about City Parks and facilities, please visit City of Tomball Parks & Recreation.

11. Does the City of Tomball provide fluoridated water?

Yes, the City does provide fluoridated water.

12. My water pressure is low/fluctuating. How do I get it checked?

Please call (281) 290-1400 for service. Please provide your name, address and daytime telephone number.

13. I need to have my water shut off to make repairs. Who do I call?

Please call (281) 290-1400. Please provide your name, address and daytime telephone number. When calling after regular business hours, please call the Tomball Police Department’s non-emergency number at (281) 351-5451 so that a call duty technician can be dispatched to your location.

14. If I have a Tomball address does that mean that I live within the city limits of Tomball?

No. If you pay a utility bill to the City of Tomball then you live within the city limits and are considered a City of Tomball resident. However, residents of Boudreaux Estates and Hoffman Estates are served by the City of Tomball public water system, but are not considered Tomball residents, because they are located outside the Tomball corporate city limits.